INNISFREE HOTELS: A FRESH APPROACH TO INFORMATION TECHNOLOGY

Innisfree Hotels rethinks it's IT infrastructure in a bid for operational agility and streamlined processes

CALL FOR CHANGE

Innisfree Hotels, a hotel management company in the Southeast, saw growth in their category slowing.

To stand out in a tightening market, keep pace with evolving customer expectations and prepare for the next phase of growth, Innisfree Hotels started the journey into the future by transforming its IT infrastructure and platforms and transitioning to the public cloud.

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TECHNOLOGY MEETS HUMAN INGENUITY

With HVW's help, Innisfree Hotels created an in-house technology department with appropriate staffing, tightened support resolution timelines, and moved servers—including complex workloads—to the cloud. Additionally, HVW assisted the organization in selecting and successfully planning and deploying Workday HCM and Financials.

From increased operational agility to streamlined business processes, Innisfree Hotels’ employees now enjoy the benefits of operating in the public cloud. The ongoing standardization and automation of IT support services has reduced infrastructure-provisioning time, enabling Innisfree Hotels to resolve IT issues in hours instead of weeks or months, and company leaders have more visibility into operations and spend than before.

BENEFITS & RESULTS

Innisfree Hotels leveraged a single user interface and notification framework to enhance, extend and replace existing capabilities while simplifying its information technology infrastructure.

Improved Time to Close

Accounting close periods are now 2x faster than before

Automated Processes

Removed the need to manage separate application environments and improved the scalability of its finance operations by eliminating numerous emails between suppliers and internal stakeholders

Accelerated Development

45% estimated reduction in development time/effort over alternative technologies
A NEW ERA OF INNOVATION

While this transformation has had immediate operational benefits, the long-term opportunities are even more exciting for Innisfree Hotels.

Innisfree Hotels now has the flexibility to scale up its IT operations and can meet changes to demand across its entire business cycle.

They have also been able to move away from making significant investments in ongoing IT operating expenditures. As a result, they have savings that can be utilized for the company’s growth strategy.

All of these advantages are making Innisfree Hotels future-ready and laying the foundation for a new era of modern growth and innovation.

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